Shipping

 At   Collar & Sleeves  , we strive to provide fast and reliable shipping for all our customers, both locally and internationally. Here's everything you need to know about our shipping process:

  1. Shipping Locations    

We offer shipping to both   local   and   international   destinations.  

-   Local Shipping  : We ship across all regions within Nigeria.  

-   International Shipping  : We now offer international shipping to select countries. Shipping fees and delivery times vary based on your location.

  1. Processing Time    

- Orders are typically processed within   1-2 business days   after payment confirmation.  

- During peak periods or public holidays, processing may take slightly longer, but we will keep you updated.

  1. Delivery Time    

-   Domestic (Nigeria)  :  

   -   Lagos and Major Cities  : Delivery typically takes   2-3 business days  .  

   -   Other Locations  : Delivery may take   5-7 business days  , depending on the distance from our headquarters.  

-   International Shipping  :  

   - Delivery times for international orders depend on the destination country and the shipping carrier. Typically, international deliveries take   7-14 business days  , but may vary due to customs clearance and other factors.


  1. Shipping Partners    

We collaborate with trusted logistics providers for safe and timely delivery:  

-   Olusesi Logistics : For Lagos deliveries.  

-   Rah Logistics : For Abuja deliveries.  

-   Other Local Drivers : For interstate deliveries.  

-   International Partners  : We use reliable global shipping carriers for international orders, such as   DHL  ,   FedEx  , and   UPS 

 

  1. Shipping Costs    

-   Local Shipping (Nigeria)  : Shipping fees are calculated based on your location and the weight of your order. The cost will be displayed during checkout if weighs more than 3kg we may reach out to you to increase your shipping fee

-   International Shipping  : Shipping fees for international orders depend on the destination and weight of the order. Shipping costs will be calculated during checkout.

  1. Tracking Your Order    

Once your order has been dispatched, you will receive a tracking number via email to track your delivery. For international shipments, tracking updates may take longer to be available due to international transit times

  1. Issues with Delivery    

If you encounter any issues with your order, such as delays or damaged items, please contact us immediately at   [collaretsleeves@gmail.com](mailto:collaretsleeves@gmail.com)   or call   +234 905 603 5216  . Our customer service team will assist you in resolving the issue.

  1. Delivery Restrictions    

- We are currently unable to deliver to   P.O. Boxes  .  

- We are not responsible for delays or issues caused by incorrect addresses provided by customers.  

-   International Orders  : Please note that customs duties and taxes may apply for international deliveries, which are the responsibility of the customer.

  1. International Shipping Countries    

We currently offer international shipping to select countries. If you are unsure whether we ship to your country, please contact us at [collaretsleeves@gmail.com]  , and we will be happy to assist you.


  1. Contact Us    

For any questions or concerns regarding shipping, please feel free to reach out to us:  

📧   Email  : [collaretsleeves@gmail.com](mailto:collaretsleeves@gmail.com)  

📞   Phone  : +234 905 603 5216 | +234 902 505 0711  


Thank you for choosing   Collar & Sleeves  . We look forward to delivering your order safely, promptly, and globally! 🌍